One of concerns of a boss is that he doesn’t know what his employees speak/chat to customers via online tools such as Yahoo Messenger, Skype, etc, especially important information which can affect quality of the offered service or brand-name of the company.
Canh Cam introduces you Live Support software - which can help you manage effectively online customer support service as well as customer-related information. Live Support has preeminent functions as follows:
Effective management:
Beside common functions of a chat tool, Live Support has functions to customize chat window (uploading company’s logo); manage customers’ information (IP address, server’s name, country, browser type, website access, etc.) so that marketing strategies can be applied more precise and effective; especially, Live Support also has a function to record all exchanged information between you and customers (for easy and efficient trace-back in the future), etc.
Simple installment:
Live Support allows customers to connect with supporting staff for immediate assistance on their queries by clicking “chat” button on the website.
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Supporting staff: just need to install 1 program. |
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Customers: don’t need to install any program or Plugin. They can only access the website, then click the support icon to start the conversation with supporting staff. |
Interesting promotion:
With
US$100 (compared to
US$299) and no additional monthly fees, service fees or per operator charges, Canh Cam is offering you an interesting special promotion.
*This software is only offered for clients using website design service at Canh Cam.